Nurses Are: Advocates | Heather Bartlett
6 min
Shaping Emergency Department Nurses Through Compassionate Leadership
Heather Bartlett, BSN, RN, CEN, CNML, is a nurse educator and supervisor in the Emergency Department at MyMichigan Medical Center Midland in Midland, Michigan. She is the person responsible for orienting every nurse, ED tech, and unit assistant who joins their team, equipping each one with the confidence, competence, and humanity to show up for patients on their worst days. Her mission is deeply personal. When Heather was 15, her father died of a massive heart attack at age 42. In the immediate aftermath, an emergency department nurse was her rock and her ally. That nurse's compassionate, honest, and unshakeable presence planted the seed for everything that followed.
Seeing the Patient: Advocacy, Presence, and Trust in Emergency Care
Heather reflects on what it means to truly see your patients: to hear what they're saying, to notice what they aren't, and to stand with them in the hard spaces as their bridge, their advocate, and their confidant.
About See You Now Podcast
SEE YOU NOW is a podcast that shines a light on the real people changing the status quo in health: from nurses working in labor and delivery, with infectious diseases, and in hospice; to nurse allies in politics, business and tech. Created in collaboration with Johnson & Johnson and the American Nurses Association.
For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.
Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.
