How Nurses Can Learn to Take Charge in a Hospital
Nancy Blake, PhD, RN, CCRN, NEA-BC, FAAN
Having the ability and skills to understand how to create order and take charge in any situation to ensure that care is delivered in a timely and correct fashion is essential leadership skills for nurses.
Nurses at all levels are tasked with keeping a myriad of tasks moving forward in the right direction while working across units – and they need to do so effectively, and safely – all to ensure the best outcomes for their patients. Having the ability and skills to understand how to create order and take charge in any situation to ensure that care is delivered in a timely and correct fashion is essential leadership skills for nurses. Dr. Blake, an expert in this field, will provide specific skills and strategies that show nurses how to take charge in even the most difficult and demanding situations.
I. Introduction to the Charge Nurse Role
- What is the charge nurse role?
- How does it differ from the manager (leadership vs. management) role?
- How does someone begin to do that role?
- The competencies necessary to take the role.
- Making assignments
- When you are charge nurse one day and peer nurse the next
- Using people to top of license
- What you can delegate to a non-nurse
III. Decision Making
- Making unpopular decision
- Awareness of the big picture
- Communicating with staff
- Communicating with patients and families
- Body language
- Effective listening
V. Other Important Topics
- What Nurses need to about Disasters
- De-escalating volatile situations
- Supporting healthy work environments when in charge
- Taking on a leadership role in the unit
- Moving into a management position
Key Learning Outcomes
- Learning how to effectively delegate
- Improving communication skills – verbal and non-verbal
- How to improve decision-making skills
- How to handle volatile situations
- How to adjust to new leadership and management roles effectively
PhD, RN, CCRN, NEA-BC, FAAN
Nancy Blake, PhD, RN, CCRN, NEA-BC, FAAN, is a Nursing Director at Children’s Hospital Los Angeles. She has held that role for over 20 years. She has been an active member in the American Association of Critical Care Nurses (AACN) both at the local and national level. She was on the national board of directors from 2003 to 2006. Prior to that, she was the LA AACN Chapter President. Blake is a nationally recognized speaker, and her work has been widely published. She has been involved in work groups and large grants setting standards for pediatric disaster preparedness at the local, state, and federal level. She is involved in the AAMI HTSI Alarm and Infusion Management Committees and the Alarm Standards Committee. She received her BSN from Mount Saint Mary’s College, she received her MN and PhD in nursing at UCLA. She was inducted into the American Academy of Nursing in October of 2013.