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Addressing Patient and Caregiver Suffering

Christy Dempsey, MSN, MBA, RN, CNOR, CENP, Deirdre Mylod, PhD

Regular Price: $20.00
Online CE Expiration: 11/01/2019
1.3 Contact Hours
Presented by Ana

The goal of this course is to provide nurses with information on how to ease the suffering of patients and themselves.

List Price:
$20.00
ANA Member Price:
$15.00

For bulk or invoice purchases, please contact customerservice@ana.org

Course Details

Overview

Suffering—it’s a powerful word that evokes a visceral response. Actually, patient means “one who suffers” in Latin. To reduce patient suffering, we need to consider the experience of nurses and other caregivers, because patient experience and nurse engagement are inextricably tied. Measuring the met and unmet needs of both patients and caregivers is critical for addressing those needs and driving improvement and value in healthcare.

The goal of this course is to provide nurses with information on how to ease the suffering of patients and themselves.

Key Learning Outcomes

  1. Describe suffering experienced by patients and caregivers.
  2. Discuss the domains of Compassionate Connected Care as they relate to patients.
  3. Discuss the domains of Compassionate Connected Care as they relate to caregivers.

Presented by

Christy Dempsey

MSN, MBA, RN, CNOR, CENP

Dempsey is a senior vice president and chief nursing officer at Press Ganey Associates, Inc.

Deirdre Mylod

PhD

Mylod is a senior vice president of Analytics/Solutions and executive director of the Press Ganey Institute.

Location Details

The American Nurses Association Center for Continuing Education and Professional Development is accredited as a provider of continuing education by the American Nurses Credentialing Center’s Commission on Accreditation.

ANCC Provider Number 0023

ANA is approved by the California Board of Registered Nursing, Provider Number CEP6178

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