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Monitor, analyze and evaluate staffing actions to plan in real-time, near-time and retrospective intervals. Identify trends and patterns that inform and refine scheduling and forecast planning.

Element

Description

Software Considerations

Implications

Core component of the workforce management process at an organizational level.

Components, generic process, examples, considerations, dependencies.

When evaluating workforce management to support this phase, check for:

Contributor < - - - - - > Process Driver

Track data

Record information needed to determine compliance to policy, desired outcomes to assess evidence-based shared vision for staffing.  (Assess compliance T&A, etc.)

Reporting and analytics capabilities

Nurse/Executives

Monitor now

Review time-stamps to track current staffing levels to patient needs in real time

Analytics to support:
Balanced workloads
Balanced staffing levels
Productivity
Premium labor costs/use

Incorporate into scheduling

Align schedule effectiveness to optimize shift and scheduling process

Analytics to support:
Core staffing plan

Feed strategic planning

Analyze long-term workforce trends and correlations to staff satisfaction and patient outcomes. Loop findings into resource allocations and deployment as part of strategic planning

Analytics to support:
Planning effectiveness
Patient quality of care outcomes
Patient satisfaction
Regulatory compliance
Magnet alignment
Impact of new care models

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